OUR CREDENTIALS

We’ve been in the power equipment business since 1988. As our business grew, we’ve never forgotten the foundations on which we built our business: exceptionally high quality work, honesty, integrity, dedication, fair pricing, relationships, partnership, understanding our client’s needs.

We became the leader in the commercial power equipment industry. We developed the programs that many of the dealers around the Twin Cities are imitating, such as “Zero Down Time”, ‘True’ Equipment Demo, Extended Warranty, Free Oil Change for Life and more.

We are the only Power equipment Dealer to achieve the combination of all of these credentials:

Ø      Exmark Pro Certified; Exmark recognizes us as a”Gatekeeper” of the Exmark brand. In order to become Pro Certified, a dealer must deliver exceptional service and customer care. In order to qualify, a dealer must have greater than 80% positive response from a survey sent by Exmark to our existing clients. The dealer must maintain a high level of sales, participate in yearly school updates and have a bilingual employee.

Ø      Shindaiwa 5 star; to qualify, a dealer must sell a high number of Shindaiwa power equipment, maintain adequate inventory of units, service parts, and accessories to provide timely service levels to their customers.  The dealer must have enough qualified service personnel to provide timely service levels. Service personnel must attend annual Shindaiwa technical service training.

Ø      Kohler Expert Dealer; the expert status is reserved for dealers who provide the highest level of quality service; they must demonstrate the commitment and ability to provide superior customer support.

To qualify, a dealer must participate in yearly school updates and pass a ‘grueling’ expert test, and must have a high level of inventory and many special tools to be able to diagnose and repair Kohler engines.

Ø      Kawasaki Pro Service Dealer; this program is designed for an elite group of authorized service centers who are dedicated and committed to customer satisfaction. Dealers must sell and service both Kawasaki engines and power products. Dealers must have ample parts inventory, specialty tools and attend yearly Kawasaki service training.

We are a one-stop shop for all your equipment needs!

We are the only power equipment dealer who in addition also sells and services snow plows